ID Requirements for Virtual Office Services

Why Do We Require ID Verification?

We’re committed to maintaining the highest standards of compliance and security. ID verification is a legal requirement to comply with Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) standards. These measures help ensure the integrity of our virtual office services while protecting you and your business.

Who Needs to Provide ID?

To activate your virtual office service, the following individuals need to provide identification:

• All company officers, including corporate officers (except secretaries).
• For companies with multiple officers, each officer will need to complete the verification process.
• The account holder.
• The payment cardholder, if different from the account holder.

What Documents Are Required?

To complete your verification, you’ll need to provide:

• One Government-Issued Photo ID (e.g., Passport, UK Driving Licence, or National Identity Card).
• One Proof of Address Document (e.g., Utility Bill or Bank Statement dated within the last three months).

Important Notes:

• Proof of address documents must contain your full name and cannot be addressed to a business.
• International clients must have their documents certified by an authorised professional, such as a notary or solicitor.

Who is Sumsub?

Sumsub is a global, AI-powered identity verification platform that streamlines the Know Your Customer (KYC) process while ensuring compliance with regulations. Trusted by over 4,000 companies worldwide, Sumsub enables users to verify their identity quickly and securely. With support for over 14,000 document types across 220+ countries and territories, Sumsub offers a seamless and efficient verification experience.

How Does the Process Work?

• 1. Check Your Inbox: Once you've signed up, we'll send you a welcome email with clear instructions to complete your ID verification.
• 2. Complete the Steps: Follow the on-screen instructions to verify your email and phone number. You'll then be prompted to upload a photo of your ID and complete a liveness detection test to confirm your identity.
• 3. Submit Your Documents: Upload your Photo ID and Proof of Address to complete the process.

Sumsub typically verifies your documents within minutes, and you'll be notified as soon as the verification is complete.

Next Steps

Ready to get started? Simply sign up for one of our services, then check your inbox for an email from us to begin the verification process with Sumsub. If you have any questions or need support, our team is here to guide you every step of the way.

Your Data Security

Your privacy is our priority. Sumsub employs advanced encryption and complies with industry-leading certifications such as SOC 2, ISO 27001, and PCI DSS to ensure your data remains secure. Additionally, Sumsub's platform is fully compliant with GDPR and CCPA regulations.

For more details, please refer to Sumsub’s Privacy Policy.